Lodge 144 – House Rules, Payment & Cancellation Policy

 

Lodge 144 is a luxurious, peaceful retreat for two adults, featuring a private relaxation pool in the beautiful Lot Valley of southern France.

To help preserve the tranquility, comfort and beauty of this special place, we kindly ask you to observe the following guidelines.

 

Included in Your Stay

Your stay includes:

Towels and bed linen

Tea towels

An initial supply of toiletries and kitchen essentials

Water, electricity and heating

Wi-Fi

Parking

Final cleaning

 

Check-in & Check-out

Check-in: From 4:00 PM
Check-out: Please vacate the lodge by 10:00 AM on the day of departure to allow us sufficient time to prepare the lodge for our next guests. Thank you for your understanding.

 

Guest Registration & Identification

The lead guest is required to provide their full name, home address, email address and mobile phone number when making the reservation.

Upon arrival, all adult guests are kindly requested to present a valid passport or national identity card for verification.

Only the registered guests named on the reservation are permitted to stay at Lodge 144.

 

Visitors

To ensure the privacy, comfort and peaceful atmosphere of Lodge 144, the property is reserved exclusively for the registered guests named on the reservation.

If you wish to receive visitors during your stay, we kindly ask you to discuss this with us in advance.

Visitors may not use the lodge or the private swimming pool without prior permission from the owners.

 

Smoking

Smoking is not permitted inside the lodge.

Guests are welcome to smoke outdoors while respecting the property and surrounding environment.

 

Good to Know

The lodge does not have a dishwasher or washing machine. The sink and bathroom are not suitable for washing or rinsing clothes or other textiles. We kindly ask you not to use them for this purpose.

There are several laundromats available in nearby Figeac.

 

BBQ

​The gas BBQ is available for your use during your stay. To help us keep Lodge 144 in excellent condition, we kindly ask you not to dismantle the BBQ or remove the grill grates.

Please clean the grill grates only with the BBQ cleaning stone provided. Do not use steel wool, steel scouring pads, steel brushes or any other metal abrasive materials, and do not wash the grill grates in the antique porcelain sink.

The use of metal abrasive materials can release tiny metal particles. These can end up on the terrace and subsequently be carried into the swimming pool, where they may cause permanent rust stains. They can also damage the antique porcelain sink and the natural stone terrace.

Any damage and/or demonstrable additional cleaning or repair costs resulting from improper use of the BBQ may be deducted from the security deposit.

 

Pool & Garden

At Lodge 144, we do everything we can to make your stay as comfortable and relaxing as possible. To maintain the excellent water quality of the private pool, we carry out a brief maintenance visit on a regular basis (typically every three days).

During these visits, we inspect and clean the filtration system, remove any debris from the pool and, when necessary, water the garden plants.

Due to the use of sunscreen products and the warm summer temperatures, regular maintenance is essential to keep the pool water crystal clear, hygienic and in excellent condition.

Many of our Mediterranean plants are displayed in large Moroccan pots and require regular watering during hot weather. We always keep our visit as brief as possible and fully respect your privacy. Whenever possible, we will inform you in advance before carrying out any maintenance, allowing you to continue enjoying your stay without interruption.

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Parasols

We kindly ask you to close all parasols every evening and whenever you leave the lodge. Weather conditions in the Lot Valley can change unexpectedly. Any damage resulting from parasols being left open may be deducted from the security deposit.

 

Sunscreen, Pool & Linens

We kindly ask you to rinse off after applying sunscreen, tanning products or body oils before entering the swimming pool. These products can build up in the pool and filtration system and may affect the water quality. The use of oil-based sunscreen products may require additional cleaning of the swimming pool and filtration system. Any demonstrable additional cleaning or maintenance costs may be deducted from the security deposit.

We also kindly ask you to shower or use a towel before sitting or lying on the bed, sofa or outdoor lounge furniture after using these products. Sunscreen, tanning products and body oils can cause permanent stains on bed linen, towels and upholstery.

If textiles cannot be professionally cleaned and need to be replaced as a result, the replacement costs may be deducted from the security deposit.

Thank you for your understanding and cooperation. Together, we can help keep the pool and Lodge 144 beautiful and in excellent condition.

 

Pets

Unfortunately, pets are not permitted.

 

Adults Only

Lodge 144 is exclusively reserved for adult guests (18 years and older).

 

Reservation, Payment & Cancellation

We want your stay to be as relaxing and worry-free as possible. Please take a moment to read our reservation, payment and cancellation policy below.

 

Payment & Security Deposit

You are booking directly with the owners.

Our rates are all-inclusive, ensuring there are no hidden charges or unexpected costs during your stay.

For reservations made more than six weeks before arrival, a 50% deposit is required at the time of booking. The remaining balance must be paid no later than six weeks before arrival.

For reservations made within six weeks of arrival, full payment (100%) is required at the time of booking.

A fully refundable €300 security deposit is required and must be paid together with the final balance.

Provided the lodge is left in good condition and no damage is found, the security deposit will be refunded to your bank account within 1–7 days after departure.

Should any damage occur or additional costs arise as a result of negligence or failure to comply with the House Rules, these costs may be deducted from the security deposit.

 

Cancellation Policy

Reservations cancelled more than six weeks before arrival will receive a full refund of all payments made.

Reservations cancelled within six weeks before arrival are non-refundable.

If guests decide to shorten their stay or depart earlier after arrival, no refund will be given for the unused portion of the reservation.

We strongly recommend that guests arrange appropriate travel and cancellation insurance.

 

Liability

Guests are responsible for any damage, loss or missing items caused during their stay by themselves or members of their party. We kindly ask that any damage or missing items be reported to us immediately.

​Costs for repairs, replacements, additional cleaning or any other costs resulting from damage, negligence, improper use or failure to comply with the House Rules may be deducted from the security deposit.

If the total cost of the damage or any additional expenses exceeds the amount of the security deposit, the guest remains fully liable for the full amount of the damage. Any costs exceeding the security deposit will be invoiced separately.

By making a reservation and completing the payment, the guest confirms that they have read, understood and accepted the House Rules, Payment Terms and Cancellation Policy of Lodge 144.

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​Thank you for your understanding and cooperation. We wish you a wonderful stay and hope you leave with lasting memories of your time at Lodge 144.

 

Lodge 144